Customer Service

Our customer service team is available from the moment you purchase and receive your Dot Photobooth®.  We can be contacted throughout the week (often times Saturday-Sunday) to assist with your questions by telephone or email.


The Dot Photobooth® is made per order.  Once the order is received, production on your booth starts.  Black or White ABS cases have a standard two-three (2-3) week delivery.  Custom case colors/configurations take approximately two (2) additional weeks.  Additional delivery time may be required for all International orders. 

When fabrication is completed, a courier tracking number will be emailed for reference and follow up.

Return Policy

The Dot Photobooth®’s are custom fabricated, refunds and returns are not offered.  ALL SALES ARE FINAL.  The multi-touch screen monitor comes with 3-Year manufacturer's warranty. The custom Windows 7/8 computer system with 64-Bit platform comes with a 1-Year manufacturer's warranty.  All other electronic components supported come with 1-Year manufacturer's warranty.

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trademark protected name. All Dot Photobooth website content: text, videos, images are Copyright ©
protected and All Rights Reserved. Their use without written consent is prohibited.

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